Troubleshooting Support

Cancellation Policy

CF Tech Solutions: Service Policy By booking a session with **CF Tech Solutions**, you acknowledge and agree to the following: Cancellation Policy: Cancellations made **more than 24 hours before** your scheduled session are free. Cancellations made **within 24 hours** of your scheduled session will be subject to a **$15 cancellation fee**. No-shows may also be subject to the $15 fee. Session Minimum: All sessions have a **30-minute minimum**. You are paying for my time, expertise, knowledge, and technical skills—not simply the amount of time it takes to resolve an issue. Session Time: Sessions will follow the scheduled start and end times. If your issue is resolved before the session ends, **you will still be charged the full session amount**. The remaining time may be used for additional questions, recommendations, or other appropriate assistance. If you need additional help after your scheduled session ends, you may book another session. Additional time may be available in **10-minute increments for $10 per 10 minutes**, subject to availability and approval. Session times will be followed strictly. Right to Refuse or End Service: CF Tech Solutions reserves the right to **refuse service** to any customer and the right to **end a session at any time** if circumstances are inappropriate, unsafe, unreasonable, or outside the scope of services offered. Any refund or credit in such circumstances will be determined on a case-by-case basis. Remote Access: Remote access will only be performed with the customer's knowledge and authorization. Customers must remain available during their scheduled session and follow instructions needed to establish the connection. Troubleshooting Disclaimer: CF Tech Solutions will make reasonable efforts to diagnose and resolve technical issues remotely; however, not every issue can be resolved remotely. Some problems may require hardware replacement, manufacturer assistance, internet-provider support, or in-person service. Customer Responsibility: Customers are responsible for backing up important files and data before receiving technical assistance. CF Tech Solutions is not responsible for data loss caused by hardware failure, software issues, malware, customer actions, or circumstances outside of our reasonable control. By booking a session, you confirm that you have read, understood, and agreed to this policy. CF Tech Solutions Christian Faith. Inspired by Courage.